Support

This support space is dedicated to TrimFlow Pro customers only. Billing, cancelation, renewals, devices, and plugin access stay inside this plugin workspace instead of the general Picstur customer area.

Request Activation Reset

If your activation limit is reached, request a reset directly from the plugin support path.

Billing Help

Questions about one-time payment, subscription periods, renewals, or cancelation timing.

General Plugin Support

Use this for install, Google login, trim behavior, and plugin troubleshooting.

Common help topics

  • Activation limit reached on a new device
  • Need a device reset
  • Monthly or yearly billing questions
  • Google login or portal access issues
  • Premiere Pro setup and install help